Effective Date: November 13, 2024

 

Your privacy is important to us at A World Within Reach LLC (“AWWR,” “we,” “us,” or “our”). This Privacy Policy explains how we collect, use, store, and protect your personal data when you interact with our website, services, and communications. Please review this policy carefully, as it outlines your rights and our responsibilities regarding your personal data.

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1. Scope and Data Controller

This Privacy Policy applies to information collected on the AWWR website and through offline interactions. By using our services, you agree to the terms outlined in this policy. If you have any questions or concerns, please contact us.

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For your information and convenience, our Site(s) may contain links to other websites (e.g. YouTube) or apps run by other organizations, which we do not control. This privacy statement does not apply to those other websites and apps, so we encourage you to read their privacy statements to stay informed of how they use your personal data.

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2. Information We Collect

We collect personal information to provide you with the best experience, fulfill our legal obligations, and offer personalized services. Information we collect includes:

• Directly Provided Information: Name, contact details, travel preferences, billing information, occupation, level of education, age, gender, country, income, preferred language, demographics, location, interests and preferences, and any other information you provide to us when booking services, submitting a form, interacting with us on social media or communicating with us.

• Automatically Collected Information: IP address, browser and device information, location data, browsing patterns, and preferences on our website.

• Third-Party Information: Social media profile information, marketing leads, or publicly available data used to enhance our services and tailor content to you.

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3. Purpose of Data Processing

We process your data to:

• Fulfill and manage travel bookings and related services.

• Improve our services, user experience, and communication.

• Comply with legal obligations and protect AWWR and clients from security threats and fraud.

• Send you marketing communications if you have opted in.

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4. Legal Basis for Processing

We rely on the following legal bases to process your data:

• Consent: When you provide consent, such as for marketing communications.

• Contractual Obligations: To fulfill our service agreements with you.

• Legal Compliance: To adhere to applicable laws and regulations.

• Legitimate Interests: For business needs that do not override your privacy rights.

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5. Marketing and Advertising

With your consent, we may use your data to send marketing materials or provide targeted ads from us or third parties used by us sending on our behalf. We may share your personal data with our third-party advertising partners in order to serve you targeted ads on our site(s) or on third party websites and online services. Our advertising partners may then use cookies to measure the effectiveness of the ads.

 

You may opt-out of marketing communications at any time by contacting us or using the unsubscribe link in our emails.

 

6. Cookies and Tracking Technologies

We use cookies and similar tracking technologies to collect information about your interactions with our website and provide a personalized experience. You can adjust your browser settings to manage cookies, though this may impact certain functionalities on our site.

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7. Data Storage, Sharing and Disclosure

We may transfer, store, and process your personal data in various countries to support our global operations, retaining it only as long as necessary to fulfill this policy's purposes or as legally required. Your data is stored securely on our servers and systems, and we share it only on a need-to-know basis:

• Internally: With relevant departments (e.g., sales, marketing, IT).

• Externally: With third-party providers supporting our operations (e.g., IT, CRM, CRS management, advertising).

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We enforce strict organizational and technical safeguards to prevent unauthorized access, loss, or misuse of your data. Our third-party processors follow our instructions, confidentiality agreements, and security standards to ensure data protection.

 

We may share your data with:

• Service Providers: Third-party vendors (e.g., airlines, hotels) to facilitate bookings and transactions.

• Business Partners: For joint marketing initiatives, with your consent.

• Legal and Security Obligations: As necessary to comply with legal requirements or respond to legitimate legal requests.

 

8. International Data Transfers

AWWR operates globally, and your data may be stored and processed in countries outside your own, including the United States. We implement safeguards to ensure your data remains protected in compliance with the EU General Data Protection Regulation (GDPR) and other applicable laws.

 

9. Data Retention

We retain personal data only as long as necessary for the purposes outlined or as required by law. Upon request, we will securely delete your data unless it is needed to fulfill ongoing obligations.

 

10. Security Measures

We use technical and organizational measures to protect your data against unauthorized access, disclosure, or misuse. While no data transmission over the Internet is completely secure, we make every effort to protect your information.

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11. Your Privacy Rights

You have rights regarding your personal data, which may vary depending on your location. These include:

• Access and Correction: You may request access to or correction of your data.

• Deletion: Request deletion of your data where legally permitted.

• Objection and Restriction: Restrict or object to processing under certain conditions.

• Data Portability: Request the transfer of your data to another entity.

• Withdraw Consent: For data processed based on your consent, you may withdraw it at any time.

To exercise any of these rights, contact us. 

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12. California Privacy Rights

If you are a California resident, you may request information regarding the data collected and shared with third parties during the preceding calendar year. To make such a request, contact us.

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13. Changes to this Privacy Policy

We may update this Privacy Policy periodically. The updated version will be posted on our website, with the effective date indicated. If significant changes are made, we will notify you via prominent notice or direct communication.​

 

For further questions or clarification, please contact us.